Services for adults

Next Steps

A welcoming and vibrant place for people in recovery from substance misuse, building community, support and skills.

Next Steps: Recovery That Builds Community

Next Steps is Norfolk’s first and only post-treatment recovery service for adults affected by substance misuse. Based at our award-winning Recovery Centre in Norwich, it offers a community-based, peer-led approach to long-term recovery.

With over 50% of our team having lived experience of recovery, we understand the journey—and we walk it with you.

What We Offer:

Next Steps is made up of three integrated strands of support:

Substance Misuse Recovery

Criminal Justice

Veterans Support

Next Steps, located in central Norwich, is Norfolk's first community recovery hub, providing a range of support for adults in recovery from addiction, including:

A structured Recovery Support Programme
Skills and employability training
Therapeutic group-based recovery sessions
One-to-one support

Click Here to view our Theory of Change

Contact Next Steps

Visit our contact form

01603 981 686

You made the first step. Let us help you take the Next Steps.

Update: Our award-winning Recovery Centre on Oak Street is now also open Saturdays and Sundays, so 7 days a week. Ideal if you, or someone you know, might benefit from structured recovery support from drug or alcohol use or simply from building community with likeminded people and can’t access services Monday to Friday, or find the weekends particularly challenging.

Give our team a call on 01603 626123 or email us at [email protected] to find out how you might take your next steps in recovery.

[email protected]

70-80 Oak Street, Norwich

NR3 3AQ

Substance Misuse Recovery

Our core programme supports adults in recovery from drug and alcohol misuse through a wide range of interventions:

Recovery Support Programme (RSP)
A 6-week structured programme combining:
- SMART Recovery
- Cognitive Behavioural Therapy (CBT)
- Neuro-Linguistic Programming (NLP)
- Psychosocial skills development
1:1 Support
Personalised sessions using motivational interviewing to address trauma, housing, finances, and relationships.

Therapeutic Groups

Peer-led sessions to build resilience, self-awareness, and recovery tools.

Open Access

Drop-in support 7 days a week for connection, advice, and community.

Skills & Employability

Training in barista work, creative arts, volunteering, and life skills.

Community Integration

A strong focus on equality, co-production, and peer support.

Outcomes:

Improved mental health, reduced substance use, and stronger social connections.

Criminal Justice Recovery

We support individuals at every stage of the criminal justice system—from custody to community reintegration.

In-Prison Support
Including HMP Norwich, Wayland, and Bure.
Inside Out Programme
A 10-week peer-led SMART Recovery course delivered in prison.
Continuity of Care
Seamless support from prison to community.
1:1 and Group Recovery Planning
Intensive, trauma-informed support tailored to each individual.
Partnership Working
Collaborating with Probation, Phoenix Futures, CGL, and others.

Outcomes:
Reduced reoffending, improved mental health, and sustained recovery.

Next Steps for Veterans

Building on the legacy of Outside the Wire, this strand offers specialist support for veterans impacted by substance misuse and poor mental health.

Veteran-Led Support
Delivered by staff and peer befrienders with lived military and recovery experience.
1:1 Outreach
Home-based and community support across Norfolk.
Veteran Peer Groups
In Norwich, Sheringham, Thurston, and expanding.
SMART Recovery & Holistic Planning
Structured recovery with a focus on identity, purpose, and wellbeing.
Befriending Scheme
Long-term peer support from trained veterans.

Outcomes:
Improved wellbeing, reduced substance use, and a renewed sense of belonging.

Where We Work

Next Steps services are delivered across Norfolk, including:

Norwich (Recovery Centre)
Great Yarmouth
King’s Lynn
Thetford
Local prisons and community settings