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Our values  

What we do and how we do it

We empower young people and adults to overcome drugs, alcohol, and mental health issues so they can live their lives more fully. We also offer specialist services for both family members impacted by others’ substance misuse and for veterans. 



Who we serve  


We support young people and adults who:  

  • have problems with drugs or alcohol 

  • are at risk of exploitation in County lines activity 

  • suffer from anxiety, depression and self-esteem issues 

  • face barriers to education, employment and training 


We also have specialist services: 

  • run by veterans for veterans affected by drug and

       alcohol issues and living with PTSD 

  • for family members isolated and impacted by others'

       drug and alcohol issues 


How we work 

Our ethos is shaped by our Christian values: 

  • We hope, believing that lives and relationships can be transformed 

  • We empower, actively engaging with people to help them reclaim their sense of purpose and expand their choices in life 

  • We care for the whole person, paying attention to safety and wellbeing through warm, professional relationships  


What we do 

Our dedicated and experienced teams of caring professionals see the person not the problem. They  

  • offer hope and a space to be listened to 

  • tailor support rather than expecting everyone to fit into a standard model 

  • work one-on-one with individuals as well as in groups, face to face and virtually.  

  • help young people and adults to understand their behaviour and motivations; make the choices that are right for them and to develop skills and interests. 


We make a difference across Norfolk.  Our Next Steps Recovery Hub in Norwich provides a place of community, learning and belonging. Our specialist veteran service operates across East Anglia.  

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