Children & Young People's Service Administrator

Job Title:                           CYP Service Administrator

Location:                          Norwich

Starting Salary:               £16,524 (£24,455 per annum pro rata)

Working Hours:              22.5 hours per week

Contract:                          Part time - Permanent

Would you like to be part of an amazing team that changes the lives of children and young people affected by drugs and alcohol and mental health issues?

We are looking for an Administrator who will be integral to the smooth running of our children and young people’s services. You will need excellent organisational, communication, and IT skills and have general office experience and a flexible approach to work. You will need to have empathetic interpersonal and customer service skills that enable you to respond effectively to everyone accessing our services.

We are looking for a good team player who has a positive, solution-focused approach to work and the ability to successfully organise a varied workload.  Previous experience of data entry on spreadsheets and client management systems and working within a substance misuse or healthcare environment will be an advantage.  Based at our award-winning Centre in Norwich, we will consider hybrid working.

JD - CYP Service Administrator - Jul 26.pdf

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The Matthew Project is a value driven charity working across East Anglia giving help and hope through programmes with adults, young people and communities affected by drugs, alcohol, and mental health issues. We welcome applications from people of all backgrounds, of any faith or none.

This role will require the successful candidate to undertake an enhanced DBS check prior to starting employment.

How to Apply

Please click on this link, which will take you directly to our application form. Children & Young People Service Admin – Fill in form

If you require a paper version of the application form and job description, please telephone us on 01603 626123 or email [email protected] ensuring you provide your name and postal address.

If you would like to discuss the role with someone before applying, please contact Sarah Healy on [email protected].

Closing Date for applications:  Wednesday 5^th August 2026 at 12.00 noon.

Interview Date: 11^th August 2026 at 70-80 Oak Street, Norwich, NR3 3AQ.